The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
CAD 41.66 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Electric vehicle charging station
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Happy hour
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Outdoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
655 Burrard Street,
Vancouver,
Canada,
V6C 2R7,
British Columbia
Map view
street view
655 Burrard Street,
Vancouver,
Canada,
V6C 2R7,
British Columbia
City landmarks
Park
Stanley Park
2.5
km
Harbour
Canada Place
1.1
km
Theatre
Granville Island
2.3
km
Aquarium
Vancouver Aquarium
3.4
km
Island trip
2.2
km
Garden
Dr. Sun Yat-Sen Classical Chinese Garden
1.6
km
Stadium
BC Place Stadium
1.4
km
cnr Water & Cambie Sts
Steam Clock
1.1
km
Square
Gastown
1.8
km
555 West Hastings Street
Vancouver Lookout
810 m
1055 Canada Pl
Olympic Cauldron
790 m
Museum
Science World at TELUS World of Science
2.6
km
200-1226 Hamilton St
Yaletown
1.6
km
Theatre
The Orpheum
750 m
Museum
Roedde House Museum
1.2
km
Park
Coal Harbour
1.2
km
Library
Vancouver Public Library
810 m
350 Georgia St W
Library Square
790 m
Harbour
False Creek
1.7
km
Park
Barclay Heritage Square
1.1
km
Market
Granville Island Public Market
2.1
km
Museum
Museum of Vancouver
2.7
km
Nearby
Gallery
Vancouver Art Gallery Offsite
450 m
Vancouver
Vancouver Downtown
110 m
1610 Robson St Suite 208
Robson Street
550 m
Convention Centre
Vancouver Convention Centre
570 m
355 Burrard Street
Marine Building
370 m
Gallery
Bill Reid Gallery
0 m
Church
Christ Church Cathedral
110 m
Art object
Digital Orca
580 m
Restaurants
Joe Fortes Seafood & Chop House
420 m
777 Thurlow St
Black + Blue
240 m
1032 Alberni St
Grain Tasting Bar
20 m
655 Burrard St
Mosaic Grille
10 m
655 Burrard St Hyatt Regency
Hy's Steakhouse & Cocktail Bar Vancouver
260 m
637 Hornby St
Phat Royal Centre
270 m
246-1055 Georgia St W Suite 100
Cactus Club Cafe Bentall
110 m
588 Burrard St
Salam Bombay
170 m
755 Burrard St Suite #217
Notch8 Restaurant & Bar
160 m
900 Georgia St W
Hawksworth Restaurant
240 m
801 Georgia St W
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
great location
average dining
limited dining variety
8.0/10
Great
Rooms
8.4
Location
9.3
Service
8.2
Dining
6.7
Guest reviews
8.0/10
based on 12 reviews
4.5/5
based on 5491 reviews
8.7
8.7/10 based on 2031 reviews
#21 of 86 hotels in Vancouver based on Tripadvisor
Frank
United Kingdom,
March
2024
6.4/10
Initially, we had a bit of a sneezing fit due to some dust in the room, but once that cleared up, we found the accommodations to be very comfortable and clean. The beds had nice linen, providing a cozy sleep experience. The service was average, although a bit unhelpful at times. Unfortunately, our stay was disrupted by a noisy disturbance early in the morning. The location was convenient for walking, shopping, and sightseeing, giving it some positive points. Dining options were underwhelming, with limited choices and unexpected pricing.
Rooms
8.0
The rooms were very comfortable and clean, with nice linen on the beds.
Service
5.0
We found the service to be average, slightly unhelpful at times, and unfortunately disrupted by early morning noise disturbances.
Location
8.0
The location was perfect for walking, shopping, and sightseeing, offering a fairly easy drive in-and-out of town.
Dining
5.0
The dining experience was rather underwhelming, with limited choices and unexpectedly high pricing.
Facilities
7.0
The facilities were in line with our expectations, nothing extraordinary but sufficient for our needs.
Francis
United Kingdom,
February
2024
7.8/10
The hotel provides a cozy and homely feeling with spacious, functional rooms. However, the service can be a bit rushed at times. The location is ideal for exploring downtown Vancouver, but the dining options could be better. Overall, a good value for a stay in Vancouver.
Rooms
9.0
The rooms are ergonomically designed, very functional, and equipped with all necessary amenities for a comfortable stay. It feels like a home away from home.
Service
7.0
The staff were helpful in organizing requests, but at times seemed busy and rushed. There were some issues with check-out charges which were not satisfactory.
Location
8.0
The hotel's location is perfect for exploring downtown Vancouver, with easy access to popular attractions like Coal Harbour, Stanley Park, and various dining spots.
Dining
7.0
The dining experience offers a good variety of options, but the value may not be the best. However, the croissants were quite delicious.
Facilities
8.0
The hotel amenities and facilities are well-maintained and add to a comfortable stay.
Michael
United Kingdom,
January
2024
7.8/10
My stay at the hotel was delightful. The rooms were spacious with a beautiful view of downtown Vancouver, clean, well-decorated, and the bed was super comfortable. The location was in the heart of downtown, making it perfect for exploring the city, but the dining options were a bit disappointing overall.
Rooms
9.0
I was impressed by the spacious, clean, and well-decorated rooms with a beautiful city view. The bed was very comfortable, and I appreciated the abundance of towels and amenities.
Service
8.0
They were also helpful and polite, making sure all my needs were met.
Location
9.0
The hotel's location in downtown Vancouver was fantastic, with shopping and restaurants just a short walk away. It was a great starting point for exploring the city.
Dining
6.0
The dining experience was not the highlight of my stay. While the breakfast buffet was decent, other dining options fell short in terms of quality and value for money.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay, but nothing extraordinary. It would have been nice to see more variety and quality in the dining offerings.
Samuel
United Kingdom,
December
2023
8.8/10
The hotel rooms are quite spacious with an armchair and a desk, but the two queen-size beds are a bit smaller. The views from the 33rd floor are fantastic, although they don't match the photos exactly.
Rooms
8.0
The rooms were of ample size with two double beds, comfortable chairs, a work station, and a flat-screen TV above a sideboard.
Service
9.0
The service was attentive throughout our stay and extremely friendly and nice.
Location
10.0
The location is unbeatable, just a short walk to the harbor, with plenty of restaurants and cafes to choose from.
Dining
8.0
The dining experience was a bit healthier than expected and absolutely amazing.
Facilities
9.0
The hotel is in the heart of downtown, with an excellent hot tub between the skyscrapers.
Kevin
United Kingdom,
November
2023
7.8/10
The hotel is perfectly located for exploring Vancouver, within walking distance to many attractions. The rooms were super clean, but a bit small for our family of four. The service was excellent, always meeting my needs with a friendly attitude. The dining experience was eventful but lacked value for money. Overall, a convenient stay with some minor setbacks.
Rooms
8.0
The rooms were super clean but a bit small for our family of four.
Service
9.0
The service was excellent, always ensuring my needs were met with a friendly approach.
Location
9.0
The hotel's location is outstanding, allowing for easy access to Vancouver's key areas and attractions.
Dining
6.0
The dining experience was eventful but fell short on value for money.
Facilities
7.0
The hotel offered a variety of facilities to enhance the stay.
Danny
United States,
November
2023
7.0/10
My stay at the hotel was pleasant overall. The rooms were extremely comfortable, clean, and modern. However, the double beds were quite small, and the corporate work station was not available in my room. The service was accommodating and friendly, but there were some issues with missing items that needed multiple follow-ups. The location was a major bonus, being very convenient for transportation and close to many attractions. The dining experience was a bit underwhelming, especially for a 5-star hotel.
Rooms
8.0
The room was very comfortable and well-specified. I appreciated the cleanliness and modern amenities.
Service
7.0
The staff was professional, accommodating, and friendly overall, yet there were instances where they seemed a bit rude. They were responsive to requests and needs.
Location
9.0
The hotel's location was a major plus, perfectly situated in downtown and convenient for transportation to various destinations. It was adjacent to key transportation hubs and within walking distance to many dining and shopping options.
Dining
5.0
The dining experience was a bit underwhelming and not up to the expectations I had for a 5-star hotel. There were limitations in the breakfast offerings.
Facilities
6.0
The hotel facilities were adequate but did not stand out significantly from other similar establishments.
Sandra
United Kingdom,
September
2023
8.6/10
Our stay at the hotel was fantastic! The rooms were large and perfect for our family, the service was top-notch, and the location was superb. The dining experience was fabulous too. However, the lackluster facilities were a downside.
Rooms
9.0
Our Junior suite was awesome, very huge, and clean, accommodating us perfectly. The switch room option was convenient.
Service
9.0
The staff was very kind and helpful, offering us great recommendations for exploring the city.
Location
10.0
The hotel's location was excellent, just a short walk from various attractions like the Vancouver Art Gallery, Waterfront, and Stanley Park.
Dining
9.0
The dining experience at Grains was fabulous, with a spread that impressed us during our three-day stay.
Facilities
6.0
Cynthia
United States,
September
2023
8.2/10
My stay at the hotel was quite pleasant. The rooms were spacious, clean, and had a lovely view of the water. The service was top-notch, with friendly and professional staff offering great recommendations. The location was convenient for exploring downtown Vancouver, though the dining options were not exceptional.
Rooms
8.0
The rooms were quite nice with comfortable beds and a view of the water. The bathroom was large and well-appointed.
Service
9.0
The staff provided fantastic service and assistance, they were friendly, attentive, and helpful.
Location
9.0
The location was excellent, within walking distance to attractions like the Vancouver Art Gallery, the Waterfront, and Stanley Park. Easy access to public transportation.
Dining
7.0
The dining experience was decent but could use more variety. The staff was exceptional, particularly Ashley.
Facilities
8.0
The facilities were good, offering services like room service and tour assistance.
friendly staff
average dining
John
United States,
August
2023
8.8/10
I had a pleasant stay at the hotel, finding the rooms to be spacious and clean with very comfy big beds and nice bathrooms. The service was fantastic overall, encompassing the doormen, concierge, front desk, and cleaning staff. The location was great, allowing easy access to many attractions in the area. The dining experience was decent but a bit overpriced for the portions received. The overall value for the money spent was reasonable.
Rooms
9.0
My room was quiet, spotless, and had a large modern bathroom with an overhead rain shower style shower head. The layout was ample with two double beds, comfortable chairs, a work station, and a flat-screen TV.
Service
9.0
I was impressed by the level of service from the doormen and concierge to the front desk and cleaning staff.
Location
10.0
The hotel's location was excellent, situated in the center to walk to many popular attractions like Coal Harbour, Stanley Park, Robson Street, and Yaletown eateries.
Dining
7.0
The dining experience was satisfactory, but I found the portions to be a bit overpriced for what was served.
Facilities
9.0
I enjoyed the facilities provided by the hotel, from room service to laundry and tours/ticket assistance.
Josh
United Kingdom,
August
2023
9.2/10
My stay at the hotel was fantastic! The rooms were spacious and clean, offering a gorgeous view. The service was top-notch, with friendly and professional staff. The location was perfect, right in the heart of Vancouver. The dining experience was outstanding, and the facilities were superb. Great value for money overall!
Rooms
9.0
I absolutely loved the beautiful bathroom and the comfortable, well-specified room with a lovely view.
Service
9.0
The staff was really friendly and helpful, making my stay truly enjoyable.
Location
10.0
The hotel's location in the heart of Vancouver was just perfect, close to everything I needed.
Dining
9.0
The dining experience was outstanding, one of the best I've had.
Facilities
9.0
The facilities were top-notch, enhancing my overall experience at the hotel.
William
United Kingdom,
July
2023
7.0/10
The hotel offers a lovely view of Barrad Inlet from the rooms, with a good-sized undercover balcony. The rooms were comfortable and spacious but nothing extraordinary considering the price. The service was friendly, professional, and sincere, with helpful staff willing to share insights about Vancouver. The location is excellent, right next to Burrard Station with easy access to downtown and walkable to many attractions. However, the dining experience was disappointing with added fees and dirty tables. Facilities were adequate overall.
Rooms
7.0
The rooms were comfortable and spacious with a lovely view of Barrad Inlet.
Service
8.0
The service was friendly, professional, and sincere, and the staff were helpful.
Location
9.0
The location was fantastic, right next to Burrard Station with easy access to downtown and walkable to many attractions.
Dining
5.0
The dining experience was disappointing with added fees and dirty tables.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Andy
United Kingdom,
June
2023
9.0/10
The hotel is spotless, with plentiful amenities and towels in the clean rooms. The service is incredibly polite and helpful, making my stay extremely comfortable. The location is ideal, right in the heart of downtown with easy access to transportation. The dining experience is an event to look forward to each morning, although more variety would be appreciated.
Rooms
9.0
The rooms are always very clean and offer good quality toiletries. The living room portion of the suite was a great addition.
Service
9.0
The staff was more than polite and helpful, ensuring a comfortable stay.
Location
10.0
The hotel's location is perfect for exploring the city and accessing the Sky Train station easily. The staff provided excellent recommendations for activities.
Dining
8.0
The dining experience exceeded expectations, with delicious Colombian coffee. More variety in the menu would enhance the experience.
Facilities
9.0
The facilities are above expectations, making the stay enjoyable overall.
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